Author: susan

One for Change

Posted on by susan

The future is now. 

As the climate continues to rapidly change, we’re seeing consumers move towards carbon-free lifestyles – which means their investments are too. 

With the world looking to transition to a greener economy, more and more businesses are taking action against climate change. Net-zero commitments are becoming the norm – not only for governments, but for businesses of all sizes and industry as well.

In November 2021, in the lead up to COP26, the City of Ottawa and other local partners across our city joined the United Nations Race to Zero campaign, a global coalition of cities, businesses, and institutions to enact climate action.

Then in August 2022, the Government of Canada announced their net-zero challenge  –  a voluntary initiative open to all businesses in Canada that encourages the development and implementation of credible and effective plans to transition their facilities and operations to net-zero emissions by 2050.

As Tim Fargo, american author, investor and entrepreneur put it, “Good intentions might sound nice, but it’s positive actions that matter.”

Moving from ambition to action is where the real potential lies to earn brand loyalty, appeal to new eco-conscious consumers and increase profitability.  

One for sustainability

For more than a decade, Hydro Ottawa Holding Inc. (Hydro Ottawa) has been on a journey of balancing growth with environmental protection and social responsibility, and a hallmark of their evolution has been a commitment to sustainability and Environmental, Social and Governance (ESG) performance.

Not only do they have an environmental management system and corporate social responsibility program in place, they are also a customer-centric organization that actively connects with stakeholders, supports community initiatives and conducts grass-roots outreach programs aimed at engaging youth and offering energy-efficiency solutions to their customers.

So it made sense when on December 15, 2021, Hydro Ottawa’s Board of Directors announced the acceleration of their transition to net-zero operations by 2030; a first for any municipally-owned utility company in Canada. 

At the time, Hydro Ottawa President and CEO Bryce Conrad said, “You can’t wait for billionaires, governments or anyone else to act. You have to take responsibility for your own operations and impact on the environment.”

Reaching that goal will take every ounce of innovation and ingenuity the utility has to get there. And they’re making progress. “We know this is a big undertaking,” reflects Conrad,“but we also know it’s what’s best for our growing city, and for our customers. And we know that we can do this by joining our collective efforts.”

To ensure they have the scale, financial capacity, and culture of innovation necessary to deliver on this agenda, their strategy includes a continued focus on strategic business growth within  core areas of strength.  Their growth agenda involves four basic components:

  • Electricity distribution: expanding their grid to accommodate new customers and continuing to evaluate opportunities to increase their service territory;
  • Renewable generation: increasing the supply of clean energy for customers and earnings for their shareholder by making smart investments in renewable generation; 
  • Energy solutions: providing innovative and sustainable solutions to help consumers, businesses, public sector agencies, and communities meet their energy objectives; and 
  • Utility services: leveraging their assets and expertise to help other utilities to enhance the value they provide, creating new revenue streams and economies of scale.  
  • In addition to their own net-zero journey, over the coming years and months, the utility will be strengthening their role as a leading partner, a trusted energy provider and an enabler of change. 

One for change 

Preparing for the future, municipalities need innovative solutions to help modernize while also reducing greenhouse gas emissions. From LED street lights to energy-efficient retrofits and self-cooling buildings to EV chargers and electric public transportation, investing in partnerships can provide positive outcomes and the biggest carbon-mitigation return on investment and accelerate inclusive clean energy transitions.

In partnership with Zibi Canada and Kruger Products, Hydro Ottawa completed the construction and commissioning of the district energy plant which will provide zero-carbon heating and cooling to the Zibi community in downtown Ottawa and Gatineau.

They have also entered into an agreement with the Ottawa International Airport Authority to review GHG reduction projects and support the airport’s commitment to achieve net zero operations.

For large scale projects, feasibility studies form the foundation of success – providing insights on the economic, technical, financial, legal and environmental considerations. 

For others, climate action planning starts with setting targets, measuring and reporting greenhouse gas emissions, assessing electric vehicle readiness or building automation systems and lighting solutions.

Fortunately for businesses of all sizes, a range of incentive and financing programs exist to reduce investment barriers to complete deep carbon reductions and become future ready.

Together, Hydro Ottawa and its affiliates are powering as one – building a sustainable, resilient, and vibrant future for the communities where their customers live, work and play.

This article first appeared in the Fall 2022 edition of Capital Magazine.

 

Ontario’s largest municipally-owned producer of green power just got a little greener

Posted on by susan

OTTAWA – Today, Hydro Ottawa Holding Inc. is once again leading the way to a smart energy future. Through its subsidiary Portage Power, it has acquired two additional hydroelectric generating stations from TransAlta Renewables located on the Mississippi River in the Town of Appleton and Galetta Falls.

With a passion for environmental sustainability, Portage Power is the largest municipally-owned producer of green power in the province of Ontario. Including the addition of these two generating stations, the company will now own and operate 18 run-of-the-river hydroelectric generation plants in Ontario, Quebec and New York in addition to the 16 solar installations it has across the city of Ottawa.

The Appleton Generating Station (GS) is located on the Mississippi River, in the town of Appleton, Ontario. The plant was built in 1994 on the site of an old mill and consists of a powerhouse building, intake channel and control dam.

The Galetta (GS) is located near Almonte, Ontario on the Mississippi River where it connects with the Ottawa River. Originally built in 1907, the plant consists of a control dam, intake canal, powerhouse and tailrace channel.

Both new facilities are EcoLogoM certified by the Environmental Choice Program.

Together these facilities generate an average of 12.5 gigawatt hours annually, increasing Portage Power’s total green generation capacity from 128 to 131 megawatts, enough to power approximately 110,000 homes.

Quick Facts

  • Hydro Ottawa owns and operates three primary subsidiaries: Hydro Ottawa Limited, which distributes electricity across the nation’s capital; Portage Power is Ontario’s largest municipally-owned producer of green power, with hydroelectric, solar and landfill gas-to-energy facilities; and Envari Energy Solutions Inc., which is performing two critical projects for the City of Ottawa: the four-year, $57.2 million cogeneration system upgrade at Ottawa’s wastewater collection and treatment plant, and the installation of EV charging infrastructure for the City of Ottawa’s first set of electric buses.
  • Hydroelectric stations provided approximately 23 per cent of Ontario’s electricity generation in 2020. On average this hydroelectric power is the lowest-cost electricity in Ontario and supports Ontario’s clean energy advantage.
  • Hydroelectric facilities have minimal impact on the environment because they produce zero waste, zero carbon emissions, and zero greenhouse gasses. Instead they rely on the natural flow of their water source, and can generate power 24 hours a day, seven days a week, all year long.

Quotes

“Given the inextricable link between energy and the environment, how energy is produced matters. This acquisition aligns us with Canada’s goal of a 100 per cent emissions-free electrical grid by 2035 and takes us one step closer to our net-zero operations goal. Investing in green energy will help us build a brighter and more sustainable future for the communities we serve.”

 – Bryce Conrad, President and Chief Executive Officer, Hydro Ottawa Holding Inc.

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]

 

 

Hydro Ottawa releases its After the storm report

Posted on by susan

OTTAWA – Today, Hydro Ottawa released its After the storm report, a response to the May 2022 derecho.

The report evaluates the company’s response to the event, costs, challenges, business continuity plans and areas for improvement.

With an expected increase in more frequent and extreme weather events resulting from climate change, Hydro Ottawa is integrating learnings from the derecho and focusing efforts on both the grid and their emergency response plans to ensure scalability across their people, process and technology.

Overall, Hydro Ottawa’s core mandate remains the same: to provide a clean, safe and reliable supply of electricity to approximately 353,000 homes and businesses that rely upon it every day, and to ensure a more sustainable energy future for its community.

Quick Facts

  • On May 21, 2022, Ottawa experienced winds of up to 190 kilometres per hour, extensively damaging Hydro Ottawa’s electrical grid.
  • Unlike previous storms, damage and power outages impacted Hydro Ottawa’s entire service territory.
  • There were a total of 1,000 individual outages on the system (in comparison to 200 after the 2018 tornadoes) and more than 1,500 known or reported tree contacts or interferences.
  • At the peak of the aftermath, 180,000 Hydro Ottawa customers were without power – more than half of the company’s customer base.
  • Total damages in Ontario are estimated at $720 million, making this the sixth costliest weather event in Canadian history in terms of insurance claims.
  • This storm cost Hydro Ottawa an estimated $23.8 million.

 

Quote

“We know that electricity is vital to our economy, public health and safety. Because of their interconnectedness, utilities and municipalities must work together to scale up solutions that can build and maintain our community’s resilience, while being cost-effective for our customers. We are committed to working with our shareholder and community partners to strengthen our collective emergency response.”

– Bryce Conrad, President and Chief Executive Officer

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]

Hydro Ottawa releases 2021 Annual Report

Posted on by susan

OTTAWA – Today, Hydro Ottawa Holding Inc. released its 2021 Annual Report, showcasing the company’s strong performance in adapting its operations, maintaining a reliable supply of power, and keeping employees and the community safe amidst the second year of the COVID-19 pandemic. Hydro Ottawa also presented its 2021-2025 Strategic Direction, which highlights the company’s business strategy and financial projections, and informs stakeholders about how the company intends to respond to important trends in the business environment.

Board Chair, Jim Durrell, C.M., ICD.D, and President and Chief Executive Officer, Bryce Conrad, presented the company’s 2021 results as well as the strategic plan during the Annual General Meeting today with Ottawa City Council. They also provided an update on the extensive work performed by the company recently to restore power following the May 21, 2022 derecho storm.

Overall, Hydro Ottawa’s core mandate remains the same: to provide a safe, reliable, affordable, and renewable supply of electricity to approximately 353,000 homes and businesses that rely upon it every day, and to ensure a more sustainable energy future for its community.

Quick Facts

  • Hydro Ottawa’s 2021 consolidated net income was $47.3 million.
  • In accordance with the City Council-approved dividend policy, Hydro Ottawa’s dividend payment to the City will be $23.7 million this year, which will be used by the City to fund municipal programs and services.
  • The centrepiece of Hydro Ottawa’s 2021-2025 Strategic Direction is a commitment to achieving net-zero operations by 2030, a first for any municipally-owned utility in Canada.
  • Hydro Ottawa reached an important milestone in 2021 by achieving  Electricity Canada’s Sustainable Electricity Company™ designation, one of only 12 utility companies in Canada and three in Ontario to secure this recognition.
  • Hydro Ottawa achieved best-in-class reliability performance among industry peers in Ontario by leveraging technology and automation. On average, customers had power 99.987 per cent of the time in 2021.
  • During the second year of the COVID-19 pandemic, Hydro Ottawa continued to support customers by maintaining flexible payment plans, responding to the need for working and learning at home by limiting planned power outages to critical situations only, and distributing more than $1 million in electricity relief funding to customers in need.
  • Hydro Ottawa achieved a 94 per cent overall customer satisfaction score, continuing the recent trend of high customer satisfaction. With more than 60 per cent of customers going paperless, Hydro Ottawa has also maintained the highest e-billing participation rate among Ontario distribution utilities and the second highest in Canada.
  • Through its renewable energy subsidiary, Portage Power, the company completed the second of two refurbishments of its hydroelectric stations in Québec in May 2021. With this station back online, Portage Power’s 128 MW generating fleet – the largest of any municipally-owned utility in Ontario – had a record year for green energy production.
  • Envari, the company’s energy and utility services business, made significant progress on two critical projects: the four-year, $57.2 million cogeneration system upgrade at Ottawa’s wastewater collection and treatment plant, and the installation of EV charging infrastructure for the City of Ottawa’s first set of electric buses.
  • In partnership with Zibi Canada and Kruger Products, Hydro Ottawa completed the construction and commissioning of the district energy plant which will provide zero-carbon heating and cooling to the Zibi community in downtown Ottawa and Gatineau.
  • Hydro Ottawa has entered into an agreement with the Ottawa International Airport Authority to review GHG reduction projects and support the airport’s commitment to achieve net zero operations.
  • Hydro Ottawa’s employee-driven charitable campaign raised more than $135,000 for the United Way of Eastern Ontario. The company also fulfilled its five-year, $1 million pledge in support of The Ottawa Hospital’s Rose Ages Breast Health Centre.

Quotes

“Our employees are at their best when our community needs us most. Whether it’s an uncertain public health landscape or a devastating severe weather event, Hydro Ottawa has demonstrated time and again that we’re up to the task of overcoming incredible challenges. In the midst of disruption in our operating environment and greater complexity in our business, we remain firmly committed to meeting our customers’ strong expectations for safe, reliable, affordable and innovative service.”

– Jim Durrell, C.M., ICD.D, Chair, Board of Directors

 

“Every day I’m reminded of how remarkable a team we have at Hydro Ottawa. The extraordinary skill, dedication and sacrifice that our employees showed in helping our customers get back on their feet after the May 21 storm was just the latest chapter in a long legacy of putting our community first. We’re going to continue placing this talent and teamwork at the service of all our stakeholders, as we power the shift to a sustainable, prosperous and smart energy future.”

– Bryce Conrad, President and Chief Executive Officer

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]